Verification desk

Unverified Today, Paid Out Tomorrow at Fortunejack Casino

The licence behind Fortunejack Casino requires a quick identity check, and our team usually clears it within 19 hours.

Start verification

Anjouan-licensedLicense ALSI-588583 issued by Anjouan Offshore Finance Authority, company 201032 established 2014.

Waiting on a withdrawal

Scan the check before you send anything

Six lines settle who runs the check, how long it takes and where to ask.

Who checks

Fortunejack Casino LLC

Under which license

Anjouan Offshore Finance Authority, ALSI-588583

How long

19 hours

When it is mandatory

At the latest before the first withdrawal

Where to ask

[email protected]

Minimum age checked

18+

Papers at the ready

Want it cleared in one try?

Four moves take you from an empty upload area to a cleared account, with the snags flagged.

Open request list

A verification banner sits in your account area once the request is open. Open it and read which of the three documents is still missing before you upload anything.

Corners inside the frame

Point your camera at the photo page in flat light and keep all four corners inside the frame. Glare across the text is the single most common reason a file comes back.

When your bank app is handy

Screenshots from your banking app show the method, the account name and the dates. Crop out balances you would rather keep to yourself, as long as the name stays readable.

While the review runs

A confirmation email lands once the review closes, usually well inside 19 hours. Nothing else is needed from you unless a file is blurry, so keep the original handy.

Document trio

What each upload has to prove

Four rows show what each uploaded paper has to prove and what the copy must show.

Proof of identity

ConfirmsYou are the person on the account

Must showFull photo page, all four corners visible

Proof of address

ConfirmsWhere you actually live now

Must showYour name, your street, dated within three months

Payment method confirmation

ConfirmsThe card or wallet is yours

Must showName, method logo and last digits

Clean on the second go, not the third

Current card, expired photo. An identification card past its expiry date cannot confirm who you are today, so the review stops on that line. Photograph the current card instead Check the expiry before you shoot

Two records that do not meet. If the name or address on the paper differs from your account details, the reviewer cannot match the two records. Use a bill in your account name Update your details with support first

Half a document, half a review. Cropped corners, glare across the photo or a shadow over the numbers all leave the reviewer guessing at key parts. Lay the paper on a flat table Turn off flash and shoot straight down

Routine question, not a red flag

Our licence from the Anjouan Offshore Finance Authority obliges us to know where a player's money comes from, so the question is part of the licence and not aimed at you. Treat it as bookkeeping rather than suspicion. Send what is asked and the file moves on like any other.

Depending on your situation, the reviewer may ask for one or more of these:

Recent bank statement
Payslips from your employer
Tax return summary
Sale or contract documents
Savings account history

Checkpoint moments

Caught early instead of at payout

Fortunejack Casino builds the check into a few fixed points rather than surprising you at random.

Details that drift apart

Should the details on your account drift from what your papers show, the reviewer asks for proof of identity and address to line them up again.

Payout waiting on a file

Your first withdrawal is the latest point the licence allows, so identity, address and payment confirmation are checked before money leaves.

A fresh method, a fresh proof

Adding a card or wallet we have not seen before brings a request for payment method confirmation so the account stays in your name.

A higher ceiling, a closer look

Asking for a higher deposit ceiling brings the money-origin question with it, because a bigger flow of funds needs a clearer picture.

Right Before You Send

When a File Gets Refused or a Withdrawal Waits

The worry most players bring: files send fine, then a request comes back or a payout sits still.

Is my ID safe when I upload it for the check?+

Yes. Every file travels through 256-bit AES encryption, and only the team handling your review opens it. Copies are kept for the purpose of the check itself, nothing else.

My surname changed since my ID was issued, what now?+

Send the proof of identity you have plus a document that shows the change, such as a marriage certificate or a deed poll. A matching address document helps the reviewer tie the two names together. One extra upload usually clears it in a single pass.

Which regulator licenses Fortunejack Casino LLC and under what number?+

The Anjouan Offshore Finance Authority, under licence ALSI-588583, held by Fortunejack Casino LLC, company number 201032. The authority requires these identity checks, which is why the request arrives at all.

A document of mine was refused, what should I do next?+

Read the note attached to the refusal first; it names the exact problem, usually a cut edge or glare. Send a fresh file of the same document, flat and fully lit, to [email protected]. Replies reach you within 6 hours by email.

Can I withdraw before the check is finished?+

No. The licence requires verification at the latest before your first withdrawal, and the casino may ask earlier, at registration or at your first deposit. Finish the upload and the payout queue picks your request back up.

How long does the whole check take once I send everything?+

About 19 hours on average when all three documents arrive clean and legible. Missing items restart the clock, so send proof of identity, proof of address and payment method confirmation together. Live chat answers in around 2 minutes if you want a status update.